Google opens its Slack competitor, Hangouts Chat, to everyone

After months of testing, Google is opening its business messaging platform, Hangouts Chat, to everyone. The Slack-like service for team communication is now open to all of the company’s business customers who use its G Suite services. Hangouts Chat, first unveiled nearly a year ago, is a lot like Slack in that teams can communicate in group […]

Big Consumer Brands Don’t Have an Answer for Alexa

Big brands would rather shoppers not ask Alexa. The growing popularity of voice-search assistants poses a threat to the biggest makers of household staples. Already grappling with upstart rivals, changing consumer tastes and the rise of e-commerce, personal-care and packaged-foods makers have yet to figure out how to leverage the technology. Unlike in stores or online, where an […]

Why Scannable Shelf Tags Could Improve the Retail Experience After Beacons Failed

Once upon a time, beacons—Bluetooth-powered devices that can push messages to smartphones—offered brands an opportunity to connect with consumers in physical retail locations and gather data about them. For brands, beacons promised an expanded and expansive conversation at the shelf. Companies spend a lot of money trying to get consumers to the store and in front […]

7 tech trends that will rule CES 2018

With the new year comes new tech, and it’s not a gradual process. The world’s biggest tech show, CES, kicks off before the first week of 2018 is over, with the first official product unveilings on Sunday, Jan. 7. So what will CES 2018 have in store? First off, brace yourself: CES is a massive blast of technology […]